Terms of Use

About these terms

These terms cover your use of Aura 300 Booking, a service operated by Aura 300 Inc., a Delaware corporation ("Aura", "we", "us"). Aura 300 Booking lets you find participating salons and clinics, check availability, and book, reschedule or cancel appointments. You can use it through an AI assistant such as Claude or ChatGPT, or on the booking pages at booking.aura300.ai.

By connecting Aura 300 Booking to an AI assistant or using its booking pages, you agree to these terms. Salons and clinics that use the Aura platform are covered by Aura's Terms and Conditions instead.

What Aura 300 Booking does

Aura 300 Booking passes your booking requests to the participating salon's own booking system. The salon or clinic provides the service. It sets its own prices, availability and policies, including any cancellation or deposit rules, and it is responsible for the appointment itself. Aura is not a party to your agreement with the salon.

Aura 300 Booking doesn't take payments. Only participating salons can be booked; the current list is at booking.aura300.ai/salons.

Who can use it

You can use Aura 300 Booking if you are 16 or older, or if a parent or guardian makes the booking for you.

Using it through an AI assistant

• Your AI assistant acts on your instructions. Claude and ChatGPT ask you to approve each booking, change or cancellation before it happens. Read what the assistant proposes before you approve it.
• An assistant can misunderstand a request. Check the salon, service, date, time and contact details in the result before you rely on it.
• Your conversation stays with your assistant's provider, under its own terms and privacy policy. Aura 300 Booking receives only the details the assistant sends to make or manage a booking. Our Privacy Policy explains what we do with them.

Bookings, holds and verification

• A booking is confirmed only when Aura 300 Booking reports it as confirmed. A held booking expires if it isn't completed in time. "Pending reconciliation" means we are still checking with the salon's system; it is not a confirmation.
• Availability can change until a booking is confirmed. The salon may also need to move or cancel an appointment. For questions about the appointment itself, contact the salon.
• Some salons ask you to verify your phone number before a booking is confirmed, or before you can manage a booking made elsewhere. Enter verification codes only on the secure verification page at booking.aura300.ai, never in a chat, and don't share them with anyone.

Your responsibilities

• Give accurate details and a phone number you are entitled to use. Book for someone else only with their permission.
• Don't make bookings you don't intend to keep.
• Don't scrape, flood or disrupt the service, or try to get around its limits or verification steps.
• Don't use Aura 300 Booking for anything unlawful.
• Follow the salon's own policies for your appointment.

We may suspend access for anyone who breaks these rules, to protect the salons and other users.

Health-related services

Some participating clinics offer aesthetic or medical treatments. Aura 300 Booking only handles the appointment. It doesn't give medical advice or judge whether a treatment is right for you; that is between you and the clinic.

Availability of the service

We work to keep Aura 300 Booking available but can't promise it will always be uninterrupted or error-free. We may change features, add or remove participating salons, or pause the service for maintenance or security.

Disclaimers and liability

Aura 300 Booking is provided "as is" and "as available". To the extent the law allows, Aura disclaims implied warranties, including fitness for a particular purpose. Aura isn't responsible for the services salons and clinics provide, or for the outcome of an appointment.

To the extent the law allows, Aura is not liable for indirect or consequential losses arising from your use of Aura 300 Booking. Nothing in these terms limits liability that can't be limited by law, or your rights under the consumer protection laws of the country where you live.

Governing law

These terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law rules. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you can bring a claim in your local courts where those laws allow.

Changes to these terms

We may update these terms as the service changes. The date at the top always shows the current version. If you keep using Aura 300 Booking after an update, the updated terms apply.

Contact

Questions about these terms, support requests and security reports: info@aura300.ai. For a security report, use the subject "Security report".